Company Policy

Returns
All returns are subject to a 20% re-stocking charge. Returns after 30 days from date of invoice can be returned for store credit only.

Easy Core Policy

1. No upfront core charge.
2. Free ARS UPS return label.
3. Please return cylinder head with core tag attached.
4. Core must be returned within 30 days of date purchased.
5. Extra time allowancy...Just give us a call if you need more time for your core return.
6. If cores are not returned after 30 days, you will be billed.

Freight
All heads purchased are sold plus freight. F.O.B. Clearwater, FL. CCH will provide ARS label for the return of your core.
A prepaid return-shipping label is included with your order to return your core at no cost. We accept your core whether it’s cracked, disassembled, etc. All we require is that it is complete.
Orders are shipped UPS Ground

Warranty

1. PROOF OF PURCHASE - Proof of Purchase is required for any repairs to be covered by this Warranty. The owner of the cylinder head must present the original purchase invoice. The repaired of replaced parts shall be covered by this Warranty for the remaining period of the Warranty.
   
   
2. INSTALLATION - Our Warranty only applies if the cylinder head is identical to the original cylinder head, which it replaces, and if a qualified mechanic representing the standards and installation procedure shown by approved manuals carefully installs it.
   
   
3. USE - Our Warranty only covers normal use. Damages to the cylinder head attributable to improper installation, misuse, improper use, alterations, modifications or accident will cause the Warranty to be null and void.
   
   
4. HEAT LEVEL INDICATOR - A "Heat Level Indicator" is installed on each of our cylinder heads. Should the center part of such indicator melt or be modified following engine overheating, or should it be removed, this Warranty shall become null and void.
   
   
5. PRIOR NOTICE - In case of any defect, please contact us immediately at the number indicated on this website in order to recieve the proper instructions PRIOR TO REMOVING THE CYLINDER HEAD. Any repairs done without our prior authorization shall cause this Warranty to be null and void. All claims must be submitted within THIRTY (30) DAYS of the cylinder head failure.
   
   
6. TRANSPORTATION - Following obtaining a "Return Authorization Number", the defective cylinder head and the gaskets shall be forwarded to us with the UPS ARS shipping label provided with the invoice.
   
   
7. EXCLUSIONS - Except to the extent of Prohibited by Applicable Laws, no other warranties whether expressed or implied, including warranties of merchantability and fitness for a particular purpose, shall apply to the purchased cylinder head. Under no circumstances shall Clearwater Cylinder Head, Inc. be liable for consequential damages sustained, including towing, vehicle rental, hotel accommodations, meals, lost time, damages caused to engine parts other than the cylinder head, etc.